Terms & Conditions

1. Acceptance of Terms

By accessing or using Aria.ai (“the Platform”), you agree to be bound by these Terms & Conditions in their entirety. If you do not agree to these terms, you must immediately cease all use of the Platform. Your continued use of the Platform constitutes your ongoing acceptance of these terms and any future amendments.

2. Platform Description

Aria.ai is a consumer-facing AI chat platform that provides a unified interface for accessing various third-party Artificial Intelligence (AI) providers and their models. Aria.ai acts solely as an intermediary gateway and interface layer — we do not develop, train, host, or operate any AI models ourselves. All AI-generated responses are produced entirely by third-party AI providers.

3. You Are Responsible for Your Use

You are solely and exclusively responsible for how you use the Platform and any AI-generated content you receive through it. This includes, without limitation:

• All prompts, messages, and inputs you submit to AI models
• Any decisions you make based on AI-generated outputs
• Any actions you take as a result of AI-generated content
• Ensuring your use complies with all applicable laws and regulations
• Verifying the accuracy, appropriateness, and fitness of any AI-generated content before relying on it
• Any consequences arising from sharing, publishing, or distributing AI-generated content

4. Third-Party AI Providers — No Guarantees

Aria.ai integrates with various third-party AI providers and their models to deliver responses through the Platform. Aria.ai does not warrant, guarantee, endorse, or make any representations whatsoever regarding the availability, accuracy, reliability, safety, quality, legality, or performance of any third-party AI provider or their models.

Specifically, Aria.ai:

• Does not guarantee the availability or uptime of any AI provider or model
• Does not guarantee the accuracy, truthfulness, completeness, or usefulness of any AI-generated output
• Does not guarantee that any AI provider or model will remain accessible, unchanged, or continue to exist
• Does not control, govern, or influence the behavior, outputs, or content policies of any AI provider or model
• Is not responsible for any changes, deprecations, restrictions, or discontinuations by AI providers
• Is not responsible for content moderation decisions, filtering, or refusals made by AI providers
• Is not liable for any harm, loss, damages, or consequences resulting from reliance on AI-generated content
• Does not guarantee compliance of AI outputs with any particular laws, regulations, or standards

Different AI models may produce different results for the same prompt. Models may be updated, changed, or discontinued by their providers at any time without notice to Aria.ai or to you.

5. No Service Level Agreement (SLA)

Aria.ai does not provide any Service Level Agreement (SLA) or Operational Level Agreement (OLA). The Platform is provided on a best-effort basis only. We make no guarantees regarding uptime, availability, response times, performance, or reliability of the Platform or any connected AI providers. The Platform may be interrupted, degraded, suspended, or discontinued at any time without prior notice.

6. Refund Policy

All payments made to Aria.ai are generally final and non-refundable. This includes subscription fees, credits, usage-based charges, and any other payments. Refunds will not be issued for service outages, AI provider unavailability, dissatisfaction with AI outputs, or unused credits. We reserve the right to issue refunds at our sole discretion in exceptional circumstances. Nothing in this section limits any rights you may have under the mandatory consumer protection laws of your country of residence.

7. Prohibited Uses

You agree not to use the Platform to:

• Violate any applicable local, state, national, or international law or regulation
• Generate content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
• Attempt to circumvent content policies, safety filters, or usage restrictions of any AI provider
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Interfere with or disrupt the Platform, servers, or connected networks
• Use the Platform to develop competing AI products or services through systematic data extraction
• Share account access or credentials with unauthorized parties

8. Assumption of Risk

By using Aria.ai, you expressly acknowledge and agree that you assume all risk associated with the use of the Platform, including but not limited to:

• Risk of inaccurate, misleading, biased, or harmful AI-generated content
• Risk of service interruptions or outages of the Platform or any AI provider
• Risk of data loss or corruption
• Risk of AI providers changing, restricting, or discontinuing their models or services
• Risk of changes to Platform features, pricing, available models, or availability
• Any financial, reputational, or other losses resulting from your use of or reliance on the Platform or AI-generated content

9. Disclaimer of Warranties

THE PLATFORM AND ALL AI-GENERATED CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. ARIA.AI DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS. ARIA.AI MAKES NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF ANY AI-GENERATED CONTENT OBTAINED THROUGH THE PLATFORM.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ARIA.AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM (A) YOUR USE OF OR INABILITY TO USE THE PLATFORM; (B) ANY AI-GENERATED CONTENT OBTAINED THROUGH THE PLATFORM; (C) ANY CONDUCT OR CONTENT OF ANY THIRD-PARTY AI PROVIDER; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR DATA OR CONTENT. IN NO EVENT SHALL ARIA.AI'S TOTAL LIABILITY EXCEED THE AMOUNT YOU HAVE PAID TO ARIA.AI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Aria.ai and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Platform, your violation of these Terms, or your violation of any rights of any third party.

12. Account Termination

Aria.ai reserves the right to suspend or terminate your account at any time, for any reason, without prior notice. Upon termination, your right to use the Platform will immediately cease. Any unused credits, prepaid balances, or remaining subscription time will not be refunded upon account termination.

13. Modifications to Terms

Aria.ai reserves the right to modify these Terms & Conditions at any time. For material changes, we will notify you by email or prominent in-app notice at least 14 days before they take effect. Your continued use of the Platform after that period constitutes acceptance of the updated terms. Non-material changes (such as clarifications or formatting updates) are effective upon posting.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions. Notwithstanding the foregoing, nothing in these Terms limits any rights you may have under the mandatory laws of your country of residence, including applicable consumer protection rights that cannot be contractually waived.

15. Contact

If you have any questions about these Terms & Conditions, please contact us at [email protected].